Kaiser Permanente Olympia Medical Center at 700 Lilly Road Northeast in Olympia, Washington

Customer Reviews about Kaiser Permanente Olympia Medical Center

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  On a minimum salary job I chose Kaiser Permanente as my health care choice due the low monthly cost and because of the convenience of having so many medical services available at one location. My choice was a MAJOR mistake. Over the course of two years I never made a medical appointment because to receive specialty services I was always instructed to first meet with my doctor to get a diagnosis and ultimately waste time and money having to attend two appointments and pay two copayments. Anytime I called customer service I would have to get transferred at least two times even though I called the right department. The problem would always come back to the fact that the person I was talking to was located in another state and would have to transfer me to a local representative. My attempts to contact Kaiser always took at least twice as much time as necessary. Lastly, I needed to get my MMR titers done for a new job. I could have payed $89.00 at a walk in clinic (this service has always been free besides a copayment with my previous insurers). Despite a receptionist assuring me that at least part of my payment would be covered I was billed the full price of $142. This was my mistake for not doing my research but how on earth does the biggest healthcare provider in the U.S. charge more than a walk in clinic? Pretty hypocritical for a company that prides itself on being affordable. I would NEVER recommend Kaiser to anyone. I am finally moving on to a better insurance plan ( nothing could be worse) and won't be looking back.
  March 05, 2017

  by Corey Smith

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About Kaiser Permanente Olympia Medical Center in Olympia